Effective Date: 23rd July 2025
Pahal Foods Pvt Ltd
8C2J+QVP, Telangana NGOS Colony
Katedhan, Hyderabad, Telangana 500077
(“Company” / “We” / “Us” / “Our”)
1. Introduction & Scope
At Pahal Foods Pvt Ltd, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, store, and disclose personal information across our websites, services, and business operations. This Policy applies to all users and visitors of our site and customers who interact with our business.
By using our website or services, you consent to the terms and practices described in this Policy.
2. Information We Collect
We may collect and process the following types of personal data:
- Identity Information: Name, date of birth, address, gender
- Contact Information: Email address, phone number, postal address
- Transaction Information: Records of products purchased, payment details
- Technical Data: IP address, browser type, device data, cookies, usage logs
- Location Data: Based on your device/IP for service delivery
- Communications: Content of queries, feedback, and customer support interactions
We only collect personal information that is necessary for providing and improving our services, or which you supply voluntarily.
3. How We Collect Personal Data
- Directly from you when you interact (forms, purchases, customer support)
- Through automated technologies (cookies, server logs)
- From third parties (service providers, payment gateways)
- Through correspondence or feedback forms
4. Purposes of Processing
Your personal information may be used for the following purposes:
- To process and fulfill orders for our products or services
- To respond to your inquiries, requests, or feedback
- For payment processing and account management
- To improve our website, services, and customer experience
- For marketing communications, subject to lawful consent
- To comply with legal, regulatory, or contractual obligations
- To prevent, detect, and investigate fraud or abuse
- To maintain security and prevent unauthorized access
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences and enhance site functionality
- Analyse website traffic and usage patterns
- Improve marketing and promotional activities
You may choose to disable cookies in your browser, but this may affect your website experience.
6. Legal Basis for Processing
Processing of personal data is based on:
- Consent provided by the data subject
- Performance of a contract with you
- Compliance with a legal or regulatory obligation
- Legitimate business interests, provided these do not override your rights
7. Sharing and Disclosure
We may disclose your data to:
- Our employees and authorized personnel, strictly on a need-to-know basis
- Trusted third-party service providers (payment processors, IT vendors) who comply with data protection standards
- Legal, regulatory, or governmental authorities, where required by law
- Business partners or affiliates, but only as necessary and with adequate protection
- Any successor entity in the case of a business merger or transfer
We do not sell your data to third parties
8. Data Security & Retention
Pahal Foods employs appropriate security measures (administrative, technical, physical) to protect your information from unauthorized access, use, disclosure, or loss. We restrict access only to authorized personnel and require our partners to maintain similar standards.
Personal data is retained only as long as necessary for the intended business purposes or to comply with legal obligations, after which it is securely deleted or anonymized
9. International Data Transfers
Where your personal information is transferred outside India, we ensure such transfer is made by applicable laws and adequate protection is provided to your data
10. Your Rights
Depending on the applicable law, you may have the right to:
- Access the personal data we hold about you
- Request a correction or update of your information
- Withdraw your consent at any time (for processing based on consent)
- Request deletion of your data, subject to certain limitations
- Object to or restrict certain types of data processing
- Complain with the Data Protection Board of India if you believe your rights are violated
Please contact us at the details below to exercise these rights.
11. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before sharing your data
12. Children’s Privacy
Our services are not intended for children below the age of 9 years. We do not knowingly collect personal data from children. If we learn we have unintentionally collected such data, we will take steps to delete it promptly.
13. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be posted on our website. We encourage you to review this notice regularly to stay informed.
14. Contact Us
For any questions, concerns, or to exercise your data protection rights, contact:
Pahal Foods Pvt Ltd
8C2J+QVP, Telangana NGOS Colony,
Katedhan, Hyderabad, Telangana 500077
Phone: [Your Business Phone Number]
Email: [Your Privacy Email Address]
By using our website and services, you acknowledge and consent to the terms of this Privacy Policy.
This Privacy Policy complies with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable Indian data privacy regulations